Shipping & Delivery
We deliver orders across the UAE, the wider GCC region, and internationally.
UAE Delivery
Orders within the UAE are usually delivered within 2–3 business days on weekdays.
Orders received from Friday after 2:00 PM, as well as orders placed on Saturday or Sunday, will be processed the following business day and delivered from Tuesday of the following week.
If you need your order urgently, please contact us at info@matchaforest-tea.ae. We will do our best to accommodate your request where possible.
GCC Delivery
We also deliver to countries across the GCC region. Delivery time and cost may vary depending on the destination country, courier service, customs procedures, and order details.
The final delivery cost will be calculated individually and confirmed at checkout or during order processing.
International Delivery
International delivery is available via DHL and Aramex.
Delivery time and shipping cost depend on the destination country, courier rates, customs procedures, and the size and weight of the order.
Please note that international orders may be subject to customs duties, taxes, or import fees according to the regulations of the destination country. These charges, if applicable, are the responsibility of the customer.
Delivery Cost
Delivery cost is calculated individually based on the delivery location, courier service, and order details.
Order Issues
If you experience any issue with your delivery, please contact us at info@matchaforest-tea.ae with your order number and details of the issue.